As others have stated, GIK customer service is off the charts. Bryan has spent an extraordinary amount of time and shown genuine concern to help me with my 3 orders over the past 2 years, to eliminate some very annoying issues and get the most out of my acoustically-challenged living room. I've moved on dramatically from my original goal of "just taking the edge off", to a room which now works VERY well with my recent and significant equipment upgrades, for both music and movies. For those reading these comments while trying to decide whether to get into room treatments, just do it -- will likely be one of the best investments you'll ever make to enjoy your music and movies!

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