Here at GIK Acoustics we are committed to providing our customers with 100% satisfaction in their experience with us! We feel that the best way to build a long lasting relationship with our customer is by providing them the highest quality customer service, along with the highest quality acoustic products and competitive prices.
We invite you to leave a comment regarding any of our products or our company in the comment box below.

Comments to date: 506. Page 1 of 51. Average Rating:

Fred   Miami 

6:29am on Wednesday, December 6th, 2017 

When i received my pannels it missed 4 feet.
The customer service didn't want to believe me and i had to fight to have them. It's a shame. The pannels are not bad btw.

Admin:  Hey Fred, I take customer service very serious at GIK Acoustics so I was a bit concerned about your comment. Our policy is to never fight with a customer nor in any way not believe them. I did go back and pulled your emails and talked with my customer service manager. Yes, we did ask you to check the second box to see if the other feet where in there, but we were not questioning you. We even apologized when you wrote back "do you think I am stupid?". We would not think a customer is stupid for not looking in a second box, as it happens all the time. Once again, I am sorry you did not have a better experience with us and please feel free to contact me personally if needed. Thanks Glenn Kuras -Founder and CEO

David Cole   California 

1:15pm on Wednesday, November 29th, 2017 

I need some treatment at the first reflection points on the left and right sides of my mix room. I bought two of the poly diffuser/absorbers and they did the trick. Nice addition to my room. Recommend.

James   USA 

6:13pm on Tuesday, November 28th, 2017 

7 of the 9 alpha 6as I received were damaged and unusable. Not really GIKs fault. But you may want to consider shipping the face plates separately and letting the user attach them and/or protecting the corners of the shipping boxes more robustly.

Mike Koontz   Illinois 

8:54pm on Saturday, November 25th, 2017 

Hi folks,

Super happy with my (7) 244's, (2) tri-traps, (6) and free standing bass traps. I'm stuck in a rather large concrete basement that I've done what I can with...and with the help of these GIK Acoustic products, I'm getting SLAMMING drum to... read more »

Dan   UK 

4:09am on Tuesday, November 21st, 2017 

Thanks very much for all your help with this room. After a month of tweaking the room is sounding great now. The 50Hz tuned traps make a surprisingly big difference to the decay times of the 50Hz problem!

Alan   UK 

4:07am on Tuesday, November 21st, 2017 

I am delighted and my room is great now for sound reproduction. I am very pleased yet again with the quality of your items and the quick sending. The Diffuser is like a work of Art on the wall as well as doing a job

Marcos   Calicofnia 

10:50am on Friday, November 10th, 2017 

Worth every penny! Received the panels right when they were estimated to ship. Received some great recommendations on which panels to buy based on my room. 3 impression panels, 2 floor bass traps, and 2 2" floor panels was all it took to get my r... read more »

Jerry   Florida 

9:09am on Tuesday, November 7th, 2017 

Great customer service.

Aaron P   New Jersey 

3:08pm on Thursday, November 2nd, 2017 

I ordered these panels to help control fan noise from a high powered video processor in a control room. The fan was producing a very loud hum which made working in the control room difficult. The panels cut the sound down to a very manageable level. ... read more »

Bill Flick   Auburn AL 

6:10pm on Sunday, October 29th, 2017 

Great service! Extremely helpful people! Excellent job analyzing my sound room and making recommendations. The products are great and I am very happy with the improvement in sound quality. I highly recommend GIK!

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